Refund Policy

Last updated: 12 October 2026

This policy covers plans for Nitrakit, provided by VantageBit Pvt. Ltd. Payments are processed by our reseller Paddle.com, the Merchant of Record for all our orders, which issues refunds.

14-day refund

If Nitrakit isn't right for you, ask for a refund within 14 days of the first payment for a plan and we'll refund it in full. No questions asked.

This applies to the first payment of a monthly or yearly plan, and to upgrades from one plan to a larger one (for the amount of the upgrade).

Renewals

Renewal payments aren't refundable, except:

• if you were charged by mistake (for example, after cancelling), or
• where the law where you live requires a refund.

To avoid a renewal, cancel before your renewal date.

Cancelling

You can cancel at any time in the portal (Billing → Manage billing) or by writing to us. Your plan stays active until the end of the period you've paid for, and you won't be charged again. What happens to released apps after that is described in our Terms of Service.

When we refund a payment, the plan it paid for ends at the same time.

How to ask for a refund

Email hello@nitrakit.dev from your account's email address with your order number (it's on your receipt), or contact Paddle directly at paddle.net. Refunds go back to the original payment method, usually within 5–10 business days of approval.